Your digital banking experience is about to get better on June 17th

IMPORTANT: Update your contact information
Members who use online banking must have an email and/or cell phone number in our system in order to log in to the new banking platform for the first time.

If you haven't done so already, please update or confirm your current email address and/or cell phone number by June 14th.

After logging in to the new system using your current password, you'll receive a one-time password in your email or via text message on your cell to verify your identity and ensure a secure online experience.
Please update your contact information through one of the following methods:

Thank you for taking the time to ensure a smooth transition to your new digital banking experience!

Learn more about our digital banking upgrade - including how to prepare and how to use new features.

Login by entering your Member Card Number and Personal Access Code (PAC).

If you require assistance or support, please contact the Member Service Centre at 1-800-264-2926 or email memberdirect@accesscu.ca. Our hours of operation are 8:30 am to 5:00 pm from Monday to Thursday, 8:30 am to 6:00 pm Friday, and 8:30 am to 3:30 pm on Saturday.

need help?


1.800.264.2926 (North America Toll-Free)