HOLIDAY HOURS FOR ALL BRANCHES AND CONTACT CENTRES:
Wednesday, December 24 - closed at 12:00 noon
Thursday, December 25 to Saturday, December 27 – closed
Wednesday, December 31 – closed at 3:00 pm
Thursday, January 1 - closed

Customer Automated Funds Transfer (CAFT)

Customer Automated Funds Transfer (CAFT)

CAFT allows you to move money electronically between Canadian financial institutions and is compatible with many accounting programs, allowing you to upload your transactions directly or manually.

Using CAFT, you can initiate payment transactions for things like:
  • Payroll
  • Accounts payable and accounts receivable
  • Member/club fees or dues
  • Rent payments
  • Condo fees
  • Charitable donations
  • Any regular receipt of funds


Resources

CAFT Login

Always access CAFT by navigating directly to the official login page in your web browser—never through a link in an email. This ensures you are using the legitimate CAFT Payment Services website.
To do this, type the official CAFT website address directly into your browser:

https://www.caft.paymentsanytime.com


 ""TIP: Add this site to your browser bookmarks for quick and secure access.

CAFT Security

With the increase of sophisticated phishing scams within the financial industry, it is important that all members are cyber aware of threats and the actions these bad actors use to gain access to your critical information using the CAFT payment system.

Best Practices for CAFT Originators

Multi-Factor Authentication (MFA) adds an additional layer of security and deters illegitimate access to online accounts.


The CAFT MFA process requires users to input a time-based, one-time password (OTP) generated by an authentication app—such as Microsoft or Google Authenticator—installed on a mobile device.

CAFT users will visit the login page to the platform and will see a splash screen titled “Welcome to CAFT’s new authentication process” upon visiting the login site. TIP: All users should ALWAYS check that the URL they are in is the correct URL.

From the splash screen, directions are provided to install an authentication app onto an internet-capable Android or iOS mobile device, such as a smartphone or tablet. This app will provide one-time passcodes users will use to log into CAFT.

Once users pass MFA, they will have to login with their username/password to access the CAFT portal.



Training materials and resources

MFA User Guide
How to use the CAFT multi-factor authentication process

MFA FAQs
Frequently asked questions about the multi-factor authentication process for CAFT originators.

Using Google Authenticator
A how-to video on using the Google Authenticator app for MFA.

Using Microsoft Authenticator
A how-to video on using the Microsoft (MS) Authenticator app for MFA.

MFA First-time Login
A how-to video on how to log into the multi-factor authenticator for CAFT systems for the first time.

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